Charcoal Grey Strong Outdoor Umbrellas NZ
Terms and Conditions

Product Availability

While Shade7 makes every effort to maintain sufficient stock, at times items sell out or delivery delays occur beyond our control. Should the item you ordered not be in available in stock, we will contact you to advise when the item will be available or to offer any alternative options. You have the option to cancel your order should this occur and we will refund your payment in full.

Product Installation

Shade7 supplies outdoor umbrellas but we generally do not complete installations. Most installations are completed by the customer or a qualified builder with the instructions that we provide with the umbrella.

If you would like someone to install your umbrella then contact us and we may be able to recommend one of our experienced independent installers or one of our nationwide agents to install your umbrella for you. They will quote you and charge directly for any services.  Shade7 is not liable for, and does not guarantee any installation services from a recommended independent installer or agent.

Rural Delivery

If you indicate, or we find, that your delivery is to a rural address, we will then contact you to discuss delivery costs. Payment will not be processed online with a delivery to a rural address. We will only process your payment once full costs are known and agreed by you.

Price Policy

Any prices that are displayed as $0 are a mistake or system error. We take every effort to ensure accurate pricing however pricing on products that are $0 or that are obviously incorrect will not be honoured.

Returns

Please see our Shipping & Returns Policy here.

Damage During Freight

Please see our Shipping & Returns Policy here.

Privacy Policy

We take your privacy very seriously. Please see our Privacy Policy here.

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